Return Eligibility
We support a 60-day return window for all purchased items. Customers may apply for return service within the valid period if the product fails to meet usage expectations, with no complicated application thresholds and restrictive conditions.
Free Return Service
All return applications enjoy free return treatment, and customers do not need to bear any return shipping fees. We simplify the return operation process to reduce extra shopping costs and bring worry-free after-sales experience.
Refund Processing Time
Once returned goods are received and inspected to be intact and unused, the refund process will be initiated immediately. Normally, refunds will be completed within 5 to 10 business days, and the funds will be returned according to the original payment method.
Refund Restrictions
Products with artificial damage, missing accessories or obvious traces of use may not be eligible for full refund. We maintain fair inspection standards to protect the legitimate rights and interests of both consumers and the platform.