Refund Policy

Return Eligibility


We support a 60-day return window for all purchased items. Customers may apply for return service within the valid period if the product fails to meet usage expectations, with no complicated application thresholds and restrictive conditions.

Free Return Service


All return applications enjoy free return treatment, and customers do not need to bear any return shipping fees. We simplify the return operation process to reduce extra shopping costs and bring worry-free after-sales experience.

Refund Processing Time


Once returned goods are received and inspected to be intact and unused, the refund process will be initiated immediately. Normally, refunds will be completed within 5 to 10 business days, and the funds will be returned according to the original payment method.

Refund Restrictions


Products with artificial damage, missing accessories or obvious traces of use may not be eligible for full refund. We maintain fair inspection standards to protect the legitimate rights and interests of both consumers and the platform.